KIVAA

TERMS & CONDITIONS — KIVAA

This website is operated by KIVAA. Throughout the site, the terms 'we', 'us' and 'our' refer to KIVAA. KIVAA offers this website, including all information, tools and services available on this site, to you, the user, on the condition that you agree to all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you use our 'Service' and agree to be bound by the following terms and conditions ('Terms of Service', 'Terms'), including the additional terms and policies referenced herein and/or available through a hyperlink. These Terms of Service apply to all users of the site.

Currency Conversion & Location: By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for currency conversion purposes. You also agree that the currency is stored in a session cookie in your browser. We do this to ensure prices remain consistent in your local currency while browsing.

Please read these Terms of Service carefully before accessing or using our website. Our shop is hosted by data solutions. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least of legal age. You may not use our products for any illegal or unauthorised purpose. A breach of the Terms will result in immediate termination of your Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service at any time and for any reason. You understand that your content (excluding credit card information) may be transferred unencrypted across various networks. Credit card information is always encrypted during transfer over networks.

SECTION 3 — ACCURACY AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is not accurate, complete or current. The material on this site is provided for general information only. Historical information on the site is not necessarily current and is provided for reference only.

SECTION 4 — CHANGES TO SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.

SECTION 5 — PRODUCTS AND SERVICES (EXCLUSIVITY)

Certain products or services (such as limited-edition items) may be exclusively available online through the website. We have made every effort to display colours and images as accurately as possible, but cannot guarantee the display on your screen.

We reserve the right to limit the quantities of the products we offer.

  • Shipping: Customers are responsible for tracking their own package via the tracking code. Items returned due to failure to follow tracking will not be refunded.
  • Address: No refund can be issued for an incorrectly provided address.
  • Taxes: All taxes, duties or VAT (where applicable outside of standard EU rules) must be paid by the customer. KIVAA is not responsible for these additional costs.

SECTION 6 — ACCURACY OF BILLING

We reserve the right to refuse any order. We may, at our sole discretion, limit the quantities purchased per person or per household. You agree to always provide current and accurate purchase information.

SECTION 7 — THIRD-PARTY LINKS

Certain content may contain third-party materials. Links on this site may redirect you to websites that are not affiliated with KIVAA. We are not responsible for the content or accuracy of these external sites.

SECTION 8 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 9 — ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing or availability. We reserve the right to correct these errors at any time and to cancel orders if the information proves to be incorrect.

SECTION 10 — PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property rights, or to upload viruses or any other malicious code.